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Very professional, was in & out quickly & our 12 year old carpet looks fantastic! We're prepping to sell our home & this was much more affordable than replacing the carpet.
The technician was friendly and knowledgeable. He arrived on time, offered advice on problem areas and was very flexible.
The 30-day guarantee is excellent, and the customer service on the phone and in person is always outstanding. I can't believe the change in our carpets, and the tenants here have been very happy with it as well. This last time, I thought we'd need to replace the carpets, but Tom has them looking brand new.