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I wanted to hire Zerorez specifically and they exceeded my expectations. I can't believe the before and after. My carpets look and smell incredible. The technician Dan called me when he was on his way, and since I was at work he communicated with me via texts and calls about what we were doing today. He was able to get the pet odor out, and most of the numerous old stains. One large, heavy stain is still somewhat visible, but only barely. Overall it's an incredible improvement and I can't believe they're the same carpets.
The technician was friendly and knowledgeable. He arrived on time, offered advice on problem areas and was very flexible.
They were very prompt, courteous, efficient and they did an excellent job on my upholstery and carpeting. They were also very polite and explained all options clearly.
The 30-day guarantee is excellent, and the customer service on the phone and in person is always outstanding. I can't believe the change in our carpets, and the tenants here have been very happy with it as well. This last time, I thought we'd need to replace the carpets, but Tom has them looking brand new.
Awesome service and a great job once again. Thank you!
The staff were extremely friendly and knowledgeable, and I was blown away at the customer service. The cleaning turned out perfect, and I couldn't recommend Zerorez more.
Zerorez is awesome. The carpet was in really bad shape and I had to do something. They came and looked and told me it wouldn't look like new, but would look much better than before. I appreciated the honesty. The young man and young woman kept their word. The carpets look so much better and I feel like a weight has been lifted. Thank you so much Zerorez!
Dan did a great job. Would highly recommend Zerorez.
First experience with Zerorez and it was very positive. Adrian was the on-site guy and he was polite and friendly, helped us pick the right services for our home, and kept us informed throughout the process. We'd highly recommend them. So excited for our clean carpets!!
Good spot and overall cleaning. Carpet looks great after the cleaning. The carpet cleaning crew are knowledgeable and efficient.
We have used Zerorez several times over the last 10 years and have always been completely satisfied with how our carpets and upholstered furniture turned out after service. The service people have always been professional when in our home.
The servicemen were very nice. They wasted no time working. They were very thorough and considerate. I was very happy with the results. Our carpets were very dirty not having been cleaned in quite awhile. They came out cleaner than I expected. They also did four kitchen chairs that were really badly stained which look brand new again. I will be spreading the good news about Zerorez.
Very pleased with the service. The techs arrived on time and were very nice, explained the process and worked quickly. Once completed, the carpet looked great!
We had our couch cleaned and scotch guarded, they did a wonderful job. Our granddaughter had spilled milk a few times on it in addition to our dog rubbing against it. It looks like new again. The crew was extremely pleasant and professional!
Every tech who has visited my house has been extremely professional and friendly. Every employee I've ever talked to on the phone have been incredibly helpful. And every time Zerorez leaves my house, my carpet looks brand new!!
Stacy Pawlowski Pampuch
Third time I've used Zerorez and it is always a great experience. Highly recommend.
Very professional, was in & out quickly & our 12 year old carpet looks fantastic! We're prepping to sell our home & this was much more affordable than replacing the carpet.
We have used Zerorez many times over the last 10 years. We just moved into a new house, and the previous owners had animals that treated the carpet like a bathroom, stains and smells everywhere.
Dylan G did an amazing job walking us through everything he was going to do, providing options on different levels of treatment, and getting our carpets looking brand new - with NO SMELLS!!! :) Super friendly and professional, we really appreciated his efficiency and attention to detail. I will always recommend Zerorez!
Everything about Zerorez is professional, polite and executed well. Easy to schedule, incredibly easy to ask questions and add services to my appointment. My technician was on-time, professional, knowledgeable and courteous. I couldn't be happier with how great my carpets and couch look. And my technician cleaned up so well that if it weren't for how amazing my house smells you would have never known he was here.
Highly recommend and will be using Zerorez again!!!
It's rare these days to be thrilled with the outcome of a service experience but with Zerorez you always leave me feeling elated. The techs are so courteous, kind and professional. The finished product is always satisfying. You offer a 'Gotta Love It' guarantee and I love it!! Thank you!
They always do a great job! Very polite and efficient! Also always on time. I think it's a great value for the service. My cleaner today was David and he was excellent!
Service people are very friendly, informing and thorough!
I have horrible allergies and have had issues breathing, coughing, sneezing, waking up every morning congested and with a sinus headache. So I had Zerorez come out and clean, sanitize, and deodorize my air ducts. I also had them install an air purifier. I noticed the difference immediately. And for the first time in months I woke up without being congested and without a sinus headache. Best decision I've made in a long time!
The tech was so knowledgeable & friendly. Went over everything he was going to do all thru the process.
Teresa & Mark Sokol
Polite and knowledgeable staff, consistent quality of service, clear explanations on the process, We have used Zerorez for all of our carpet cleaning and now have used them for our vents. We are always satisfied and pleased with the level of service and the quality of what we get when we use your company. Thank you - our house is so fresh now!
Easy to schedule, fast, and friendly. Every person that has come so far has tried their best to get my request done well, which shows pride in their work. So I know that if I have a tough stain or request, the Zerorez team will work with me to get it done.
Technician (Kenyon) was on time, informative and respectful. He took the time and steps necessary to avoid any damage as he moved from room to room. Cleaning result appears to have been good. I recommend Zerorez's services.
We were very impressed with the young man who came to do our cleaning. He was friendly and professional. The cleaning was effective.
Kris Kittel Thomas
I had duct cleaning and carpet cleaning scheduled for the same day. Both technicians were very kind, introduced themselves, talked through exactly the work that would be done and managed expectations by letting me know how long it would take. They wore shoe covers and masks. Highly recommend Zerorez!
Great work! On time arrival as promised, worked hard, careful and no damages!